FAQ'S

  • DO YOU MEET PETS BEFORE THE EVENT/DROP IN'S/ OVERNIGHT CARE?​​

    • YES, WE SCHEDULE 1-2 MEET AND GREETS PRIOR TO THE EVENT OR SERVICE DATE. THIS ENSURES YOU AND YOUR PET ARE COMFORTABLE WITH THE INDIVIDUAL WHO WILL BE CARING FOR THEM. ​

  • DO YOU SUPPLY TREATS/POTTY CLEAN UP SUPPLIES/COOLING CLOTHS AND WATER? 

    • YES! WE SUPPLY ALL ITEMS NEEDED TO ENSURE YOUR PET IS HAPPY, HEALTHY, AND SAFE AND LOOKING GOOD. ALL YOU NEED TO SUPPLY IS THEIR ATTIRE. ​

  • WILL/CAN YOU ADMINISTER MEDICATIONS WHEN REQUESTED?

    • UPON REQUEST AND WRITTEN APPROVAL WE CAN/WILL ADMINISTER MEDICATIONS. ​

  • DO YOU REQUIRE A DEPOSIT/RETAINER?

    • YES, TO ENSURE YOUR DATE OF CARE IS RESERVED WE REQUIRE A $75 RETAINTER FOR ALL EVENT AND OVERNIGHT CARE. ​

    • FOR OUR DROP IN SERVICES WE DO NOT REQUIRE ANY RETAINER OR DEPOSIT.

  • WHERE DO YOU DO OVERNIGHT CARE? 

    • OUR OVERNIGHT CARE IS DONE IN YOUR HOME. IT IS SCARY ENOUGH THAT YOU ARE AWAY, THE BEST PLACE FOR YOUR PET TO BE IS IN A FAMILIAR AND SAFE SETTING TO KEEP THEM COMFORTABLE. 

  • HOW MUCH NOTICE FO YOU NEED FOR DROP IN CARE? 

    • WE REQUIRE NO LESS THAN 24 HOURS NOTICE FOR OUR NEW FUR BABIES. ​

  • WHAT IS YOUR CANCELLATION POLICY? 

    • WE REQUIRE A 1 MONTH NOTICE FOR EVENTS, 2 WEEKS NOTICE FOR OVERNIGHT CARE. OUR DROP IN CARE WE ALLOW SAME DATE NOTICE. 

  • IF WE CANCEL OUR SERVICES DO WE GET OUR DEPOSIT RETURNED? IF WE ALREADY PAID FULL AMOUNT DO WE GET A RETURN?

    • IF YOU CENCEL WITHIN THE TIME REQUIRED NOTICE TIME AND HAVE ALREADY MADE A FULL PAYMENT YOU WILL RECIEVE ALL BUT THE $75 RETAINER REFUNDED. ​

  • HOW FAR DO YOU TRAVEL FOR EVENTS? 

    • WE TRAVEL WITHIN A 2 HOUR RADIUS OF OMAHA. IF LOCATION IS OUTSIDE OF OMAHA WE ADD A SMALL TRAVEL FEE ONTO OUR SERVICES, FEE IS BASED ON TIME AND DISTANCE AND WILL BE DISCUSSED PRIOR TO SINGING AN AGGREMENT. ​

  • DO YOU HAVE RECOMMENDATIONS FOR PET FRIENDLY VENUES, PHOTOGRAPHERS, PLANNER AND OFFICIANTS? 

    •  WE SURE DO! PLEASE REFER TO OUR RECOMMENDATIONS PAGE IN THE DROP DOWN MENU ABOVE. ​