FAQ'S
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DO YOU MEET PETS BEFORE THE EVENT/DROP IN'S/ OVERNIGHT CARE?​​
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YES, WE SCHEDULE 1-2 MEET AND GREETS PRIOR TO THE EVENT OR SERVICE DATE. THIS ENSURES YOU AND YOUR PET ARE COMFORTABLE WITH THE INDIVIDUAL WHO WILL BE CARING FOR THEM. ​
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DO YOU SUPPLY TREATS/POTTY CLEAN UP SUPPLIES/COOLING CLOTHS AND WATER?
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YES! WE SUPPLY ALL ITEMS NEEDED TO ENSURE YOUR PET IS HAPPY, HEALTHY, AND SAFE AND LOOKING GOOD. ALL YOU NEED TO SUPPLY IS THEIR ATTIRE. ​
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WILL/CAN YOU ADMINISTER MEDICATIONS WHEN REQUESTED?
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UPON REQUEST AND WRITTEN APPROVAL WE CAN/WILL ADMINISTER MEDICATIONS. ​
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DO YOU REQUIRE A DEPOSIT/RETAINER?
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YES, TO ENSURE YOUR DATE OF CARE IS RESERVED WE REQUIRE A $75 RETAINTER FOR ALL EVENT AND OVERNIGHT CARE. ​
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FOR OUR DROP IN SERVICES WE DO NOT REQUIRE ANY RETAINER OR DEPOSIT.
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WHERE DO YOU DO OVERNIGHT CARE?
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OUR OVERNIGHT CARE IS DONE IN YOUR HOME. IT IS SCARY ENOUGH THAT YOU ARE AWAY, THE BEST PLACE FOR YOUR PET TO BE IS IN A FAMILIAR AND SAFE SETTING TO KEEP THEM COMFORTABLE.
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HOW MUCH NOTICE FO YOU NEED FOR DROP IN CARE?
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WE REQUIRE NO LESS THAN 24 HOURS NOTICE FOR OUR NEW FUR BABIES. ​
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WHAT IS YOUR CANCELLATION POLICY?
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WE REQUIRE A 1 MONTH NOTICE FOR EVENTS, 2 WEEKS NOTICE FOR OVERNIGHT CARE. OUR DROP IN CARE WE ALLOW SAME DATE NOTICE.
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IF WE CANCEL OUR SERVICES DO WE GET OUR DEPOSIT RETURNED? IF WE ALREADY PAID FULL AMOUNT DO WE GET A RETURN?
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IF YOU CENCEL WITHIN THE TIME REQUIRED NOTICE TIME AND HAVE ALREADY MADE A FULL PAYMENT YOU WILL RECIEVE ALL BUT THE $75 RETAINER REFUNDED. ​
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HOW FAR DO YOU TRAVEL FOR EVENTS?
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WE TRAVEL WITHIN A 2 HOUR RADIUS OF OMAHA. IF LOCATION IS OUTSIDE OF OMAHA WE ADD A SMALL TRAVEL FEE ONTO OUR SERVICES, FEE IS BASED ON TIME AND DISTANCE AND WILL BE DISCUSSED PRIOR TO SINGING AN AGGREMENT. ​
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DO YOU HAVE RECOMMENDATIONS FOR PET FRIENDLY VENUES, PHOTOGRAPHERS, PLANNER AND OFFICIANTS?
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WE SURE DO! PLEASE REFER TO OUR RECOMMENDATIONS PAGE IN THE DROP DOWN MENU ABOVE. ​
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